Return Policy

RETURNS OVERVIEW

We’re sorry to hear that it’s not working out. If you are not satisfied with your purchase made through the Truth & Beauty website, we are happy to let you know that you can return any unwanted products that are at least 80% full within 7 days (1 year) from the date of purchase as long as there is a legitimate reason for doing so. 

Partial refunds will not be offered for items purchased as a part of set. 

Shipping fees and product(s) listed as Final Sale are non-refundable.

ONLINE RETAIL PARTNERS

Please note that we cannot offer refunds or exchanges for products from online retailers outside of our own website. Kindly adhere to the return and exchange policies of the authorised online marketplace from whom you purchased the product. Please contact the customer support team of the online marketplace in question for more details.

EXCHANGES

If you had to return one of our products in case you have received a wrong product, damaged product or one that is expired then you are eligible to apply for future store credit or request for a product exchange. 

ONLINE RETURNS

Online orders can be returned by mail with proper shipping instructions or you can also ask us to arrange for a return. However, barring the instances when you have received a wrong product, damaged product or one that is expired, the company will not be responsible for the cost of the return mail.